En. Abdul Razak Ya’acob

Abdul Razak Ya’acob

Chief Executive Officer
GRC Consulting Services Sdn Bhd

Qualifications and professional membership

Certified Coaching & Mentoring Professional (CCMP) (ICF accredited)

Certified Professional Trainer, IPMA, U.K

Certified Business Continuity Institute Professional (CBCI), U.K

Certified Global Facilitator and Consultant for the Practice of Knowledge Management (POKM) from the JT Frank Academy, Malaysia

MBA (HR Development & Management) University Florida, USA

ITTT TEFL Certification, International TEFL Teacher Training Institute, U.K

Post-graduate Diploma in Personnel Management (DIPM) Malaysian Institute of Personnel Management

Abdul Razak Ya’acob is a highly qualified and experienced trainer, consultant, coach and mentor. He is currently the Chief Executive Officer of GRC Consulting Services Sdn. Bhd. Abdul Razak has vast experience as both Human Resource consultant and practitioner in the field of Human Capital Development including Human Resource Transformation, Knowledge Management, Human Resource Management Information System advisory and implementation.

He was the Human Resource consultant for MRCB Multimedia Consortium from 2008 to 2011 for Human Resource Management Information System Project comprising Human Resource business improvement process, system development, hardware and software installation, and implementation for 10 Government Pilot Agencies in Malaysia.

As a practitioner, Abdul Razak was the Divisional Head handling various portfolios from Human Resource, Insurance, Property, Security and Administration from 1995 to 2005 for Cycle & Carriage Bintang Berhad, the premium distributor of Mercedes-Benz and Mazda automobiles in Malaysia. During his stint with Cycle & Carriage Bintang Berhad, he was also in-charge on industrial relations where he successfully negotiated with the respective Union chiefs (NUCW, NUTEAIW and SCEU) for a Collective Agreement that is favourable and acceptable to both the employee and to the management.

As a trainer, he has experience in the areas of Knowledge Management, Human Resource Services and soft skills development including on the subjects of Motivation, Supervision and Time Management, Communications and Public Relations, Effective Presentation Skills, Interpersonal Skills, Effective Questioning and Listening Skills, Business Writing Skills, Planning and Preparation for Meetings and Conducting Meetings and Facilitation. His training participants includes TVTC Group of Saudi Arabia, Kulim Group of Companies, Ministry of Tourism, New Straits Times Group and Nestle’ Malaysia Berhad. He is also a Certified Business Continuity Institute Professional (CBCI), U.K.

Abdul Razak has expertise in special investigations and in evidence gathering for commercial and non-commercial areas based on his 24 years stint with the Royal Malaysian Police Force where he held command posts of Officer-in-Charge of Police District (OCPD), Officer-in-Charge of Criminal Investigations (OCCI), State Narcotics Chief and Crime Investigation Chief (KBSJD) with the rank of Deputy Superintendent of Police (DSP).

Amongst his many awards received during his stint with the Royal Malaysian Police Force were the Letter of Commendation from the Chief Police Officer for exemplary conduct, Letter of Commendation from the Director of the Criminal Investigation Department (CID) for exemplary work in a covert operation leading to the successful arrest and prosecution of the offenders, and Letter of Commendation from the Inspector General of Police for exemplary work and conduct in the successful arrest and prosecution of a major drug syndicate.